Executive Director & Clinical Director Andrea originally completed her Master of Business Administration degree and eventually returned to Missouri State University to complete her Master of Clinical Psychology in 2009. As a Licensed Professional Counselor, and the Ozarks Counseling Centers Executive Director, she serves many roles throughout the Springfield community. Andrea leads a staff of 27 therapist and administrative support to provide approximately 12,000 hours of counseling to more than 1,800 individuals a year. Bishop teaches graduate psychology classes at Missouri State University and has volunteered at several organizations, including the Junior League of Springfield and Springfield Public Schools. She also owns Knightsbridge Consulting LLC, a small private practice, and advises other therapists with an entrepreneurial bent about starting a business.
Chief Administrative Officer Jackie completed her Master of Arts in Community Psychology and Social Change from Penn State Harrisburg in 2008. Prior to that she graduated summa cum laude and with honors from Drury University where she pursued a degree in psychology, sociology, and global studies. Jackie has always been interested in helping others and has a particular passion for social justice issues including advocating for access to affordable healthcare. Whereas the therapy staff at Ozarks Counseling Center focuses on individual treatment, she is interested in impacting change at the organizational and community level which makes her employment with the agency since 2013 a perfect fit. Jackie directly manages all administrative support staff and is responsible for all day-to-day operations of the clinic. She works closely with all staff to ensure Ozarks Counseling Center can continue to stay true to the mission and serve as many people as possible in our area with quality mental healthcare. Jackie is also a certified yoga teacher (RYT200) and has offered free introductory workshops for interested clients.