Our Staff

Administrative Staff

Andrea Bishop, MBA, MS, LPC
Executive Director

Jackie Tindell
Office Manager

Clarissa French
Billing & Marketing Specialist

Roberta Kerosevic
Office Assistant 

Counseling Staff

Clinical Supervisors

Andrea Bishop, MS, LPC
Andrea originally completed her Master of Business Administration degree and eventually returned to Missouri State University to complete her Master of Clinical Psychology in 2009. As a Licensed Professional Counselor, and the Ozarks Counseling Centers Executive Director, Andrea serves many roles throughout the Springfield community.

Christina Evans, MS, LPC, NCC
Chris earned a Master of Science in Mental Health Counseling from Missouri State University in 2010, is a Licensed Professional Counselor and a National Certified Counselor. In addition to providing clinical supervision at OCC, Chris provides individual, couples, and family counseling through her own private practice, CB Evans Counseling.

Counselors

Theresa Bettmann, MSW, LSCW
Theresa completed her MSW at Missouri State University in 2015.  She is a trained EMDR counselor. Theresa has completed her professional Canine Assisted Intervention Specialist (CAIS) certificate in 2019 and Animal and Human Health Certificate in 2017, both through the University of Denver.  Theresa utilizes play therapy with children beginning at age 3 years, and enjoys working with adolescents and adults using several different therapeutic disciplines including: EMDR, Cognitive behavioral therapy, solution-focused approaches, and experiential concepts.

Andrea Bishop, MS, LPC
Andrea originally completed her Master of Business Administration degree and eventually returned to Missouri State University to complete her Master of Clinical Psychology in 2009. As a Licensed Professional Counselor, and the Ozarks Counseling Centers Executive Director, Andrea serves many roles throughout the Springfield community. She typically works with adolescents and children dealing with depression, anxiety, depression associated with pregnancy as well as post-partum, issues of gifted children, blended families, divorce, and mid-life reexamination issues. Andrea focuses on cognitive behavior approaches and enjoys working with people to further aid in expressing emotions, examine patterns of behavior, and to learn new tools to help achieve goals associated with living a healthier and more fulfilling life. Andrea believes we walk one path together and the degree of possible change usually depends on the degree of openness of her clients. She values working on client’s goals and helping them fulfill these aspirations.

Erica Boan, MACL, PLPC
Erica earned a Master of Arts in Clinical Psychology from the Forest Institute of Professional Psychology in 2014. As a Provisionally Licensed Professional Counselor, Erica provides individual, couples and family counseling. She works with children, adolescents and adults. Erica sees clients dealing with a variety of concerns including: anxiety, depression, self-harm, sexual disorders, relationship issues, and those struggling with identity. She tends to focus on cognitive behavior therapy but has a wide range of experience with alternative counseling techniques including Gestault, art therapy and solutions focused approaches. Erica has always been the type of individual that is easy to talk to so she decided to make it her career! Erica enjoys being able to help people accomplish goals that they never thought they would be able to reach. She believes it is helpful if clients know what they want to work on or what they would like to get out of their counseling session beforehand.

Madison Brawley, MS, NCC, PLPC
Madison completed her Master of Science degree in Mental Health Counseling from Missouri State University in 2017. Madison is also a National Certified Counselor and became a trained EMDR counselor in 2019. As a Provisionally Licensed Professional Counselor, Madison provides individual counseling with adolescents and adults. She sees clients for a variety of concerns including anxiety, depression, grief, self-harm, personality disorders, women’s issues, and LGBTQ+ issues. Madison primarily focuses on Person-Centered and EMDR counseling. She is interested in helping others overcome struggles to have a happier and more fulfilling life.

Sarah Fry, MS, PLPC, NCC
Sarah earned her Master of Science in Mental Health Counseling from Missouri State University in 2017. She sees clients of all ages for a variety of concerns, including anxiety, depression, stress, parenting, relationship issues, trauma, and abuse. She has specialized training in Child-Centered Play Therapy and EMDR. Her approach is client-centered, trauma-informed, and adaptable to meet the needs of the client.

Kevin Pittenger, MS, LPC
Kevin earned a Master of Science in Mental Health Counseling from Missouri State University in 2012. As a Licensed Professional Counselor, Kevin provides individual, couples, and family counseling to children (age 2 and above), adolescents, and adults. Kevin sees clients for a variety of concerns including: anxiety, depression, grief, relationship issues, divorce, and anger management. Additionally, Kevin has specialized training and experience in play therapy as well as a wide range of techniques/approaches. Kevin was drawn to counseling due to his desire to see people change that are willing to make the necessary steps beyond “trying”. He enjoys seeing people make the real effort need to enact positive change. A successful counseling session for Kevin would include clients following through with what they know they must change and by implementing these solutions whole-heartedly.

Miriam Ayala Seco, PLPC
Miriam earned her Master of Science in Psychology at Missouri State University. As a Provisionally Licensed Professional Counselor, she provides individual counseling, couples counseling, and counseling for Spanish speaking individuals. By using reflective listening, cognitive behavioral therapy, and existential approaches, Mariam helps clients with depression, anxiety, personality disorders, bereavement, chronic health and LGBTQ issues. Mariam has always been interested in the health of the human psyche and she enjoys getting to help people find their inner resources and their own path through empathy and acceptance. She feels a client needs to be open to change and accept themselves the way they are. To Mariam, openness, acceptance, and transformation are the most important ingredients for psychological health.

Darryl J. Schafer, MA, MS, LPC, NCC
Darryl completed his Master of Science in Mental Health Counseling at Missouri State University in 2016 as well as a Master of Arts in Religious Studies. Typically, he works with individuals as well as couples and focuses on existential and person-centered approaches. Darryl sees clients for a multitude of issues including clients struggling with anxiety, depression, and religious abuse.e