Administrative Staff

Andrea Bishop, MBA, MS, LPC
Executive Director

Jackie Tindell
Office Manager

Clarissa French
Billing & Marketing Specialist


Ross Wright
Office Assistant & Records Clerk


Counseling Staff

Clinical Supervisor

Stephen Johnson, MS, LPC
Steve received a Master of Science in Mental Health Counseling from Missouri State University in 1976. He came to OCC as a counselor in 1996. During his time as a counselor, Steve also began supervising the agency's Counselors-In-Training and Provisional Licensed Professional Counselors. Steve was named the Clinical Director in 1998 and became the Executive Director in 2002. In 2011 Steve retired from the directorship and became OCC's Clinical Supervisor. In addition to supervising counselors at OCC, Steve instructs graduate-level courses in counseling at Missouri State University.

Counselors

Theresa Bettmann, MSW, LMSW
Theresa completed her Master in Social Work at Missouri State University in 2015 and currently holds her LMSW credentials and has almost completed her LCSW. Theresa is also working on her professional certification for her Animal and Human Health Certificate which she is slated to complete by the end of the year. Theresa provides counseling to children (age 3 and above), adolescents, and adults as well as couples and families. Theresa typically handles a majority of various issues but tends to gravitate more heavily towards anxiety and depression. She also enjoys working with senior adults in regards to processing life changes, existential themes, legacy building, and overall self-reflection. Theresa enjoys using active listening, solution-focused and cognitive behavioral therapy techniques as well as play therapy techniques with children. Currently, Theresa has plans to complete training in RPT.

Andrea Bishop, MS, LPC
Andrea originally completed her Master of Business Administration degree and eventually returned to Missouri State University to complete her Master of Clinical Psychology in 2009. As a Licensed Professional Counselor, and the Ozarks Counseling Centers Executive Director, Andrea serves many roles throughout the Springfield community. She typically works with adolescents and children dealing with depression, anxiety, depression associated with pregnancy as well as post-partum, issues of gifted children, blended families, divorce, and mid-life reexamination issues. Andrea focuses on cognitive behavior approaches and enjoys working with people to further aid in expressing emotions, examine patterns of behavior, and to learn new tools to help achieve goals associated with living a healthier and more fulfilling life. Andrea believes we walk one path together and the degree of possible change usually depends on the degree of openness of her clients. She values working on client’s goals and helping them fulfill these aspirations.

Erica Boan, MACL, PLPC
Erica earned a Master of Arts in Clinical Psychology from the Forest Institute of Professional Psychology in 2014. As a Provisionally Licensed Professional Counselor, Erica provides individual, couples and family counseling. She works with children, adolescents and adults. Erica sees clients dealing with a variety of concerns including: anxiety, depression, self-harm, sexual disorders, relationship issues, and those struggling with identity. She tends to focus on cognitive behavior therapy but has a wide range of experience with alternative counseling techniques including Gestault, art therapy and solutions focused approaches. Erica has always been the type of individual that is easy to talk to so she decided to make it her career! Erica enjoys being able to help people accomplish goals that they never thought they would be able to reach. She believes it is helpful if clients know what they want to work on or what they would like to get out of their counseling session beforehand.

Lynda Kempf, MA, LPC, CRADC
Lynda earned a Master of Arts in Psychology from Southeast Missouri State University in 1989. As a Licensed Professional Counselor and Certified Reciprocal Alcohol and Drug Counselor, Lynda provides individual and couples counseling to adolescents and adults. Lynda specializes in substance abuse, Christian counseling, post-traumatic stress disorder, anxiety, and depression. Additionally, Lynda provides services through employee assistance programs.

Terry King, MS, LPC
Terry earned a Master of Science in Mental Health Counseling from Missouri State University in 2004 and has continued to further his education over various new practices and techniques throughout the years. As a Licensed Professional Counselor, Terry provides individual and couples counseling to adults. Terry sees clients for a variety of concerns, focusing on anger management, substance abuse, and relationship struggles. Terry was drawn to this field through his own personal experiences in counseling while growing up. Terry thoroughly enjoys interacting with his clients and believes a successful experience requires individuals to maintain a consistent schedule to help ensure that there is room to develop a trusting relationship.

Christina Evans, MS, LPC, NCC
Chris earned a Master of Science in Mental Health Counseling from Missouri State University in 2010. As a Licensed Professional Counselor and National Certified Counselor, Chris provides individual, couples, and family counseling to children (age 3 and above), adolescents, and adults. Chris sees clients for a variety of concerns including: anxiety, depression, grief, relationship issues, LGBTQ issues and anger management. Additionally, Chris has specialized training and experience in play therapy and is currently working on her RPT-S credentials. 

Kevin Pittenger, MS, LPC
Kevin earned a Master of Science in Mental Health Counseling from Missouri State University in 2012. As a Licensed Professional Counselor, Kevin provides individual, couples, and family counseling to children (age 2 and above), adolescents, and adults. Kevin sees clients for a variety of concerns including: anxiety, depression, grief, relationship issues, divorce, and anger management. Additionally, Kevin has specialized training and experience in play therapy as well as a wide range of techniques/approaches. Kevin was drawn to counseling due to his desire to see people change that are willing to make the necessary steps beyond “trying”. He enjoys seeing people make the real effort need to enact positive change. A successful counseling session for Kevin would include clients following through with what they know they must change and by implementing these solutions whole-heartedly.

Miriam Seco Ayala, PLPC
Miriam earned her Master of Science in Psychology at Missouri State University. As a Provisionally Licensed Professional Counselor, she provides individual counseling, couples counseling, and counseling for Spanish speaking individuals. By using reflective listening, cognitive behavioral therapy, and existential approaches, Mariam helps clients with depression, anxiety, personality disorders, bereavement, chronic health and LGBTQ issues. Mariam has always been interested in the health of the human psyche and she enjoys getting to help people find their inner resources and their own path through empathy and acceptance. She feels a client needs to be open to change and accept themselves the way they are. To Mariam, openness, acceptance, and transformation are the most important ingredients for psychological health.

Darryl J. Schafer, MA, MS, PLPC, NCC
Darryl completed his Master of Science in Mental Health Counseling at Missouri State University in 2016 as well as a Master of Arts in Religious Studies. Typically, he works with individuals as well as couples and focuses on existential and person-centered approaches. Darryl sees clients for a multitude of issues including clients struggling with anxiety, depression, and religious abuse.

Danielle Joyce, MS, PLPC
Danielle finished her Master of Science in Mental Health Counseling in 2016. Utilizing reflective listening, person-centered therapy, and existential approaches, Danielle has helped several clients with various struggles including teen issues, anxiety, depression, and women’s issues. She was drawn to counseling because everyone’s experience is unique and she greatly enjoys working with individuals to process that experience and help them reach their personal goals. Danielle believes counseling works best for those who have a willingness to try new approaches to handle what might feel like life-long problems. An open mind and a desire to look inside are crucial.

Counselors-In-Training

Christina Chatwell
Christina is currently finishing her Master of Science in Mental Health Counseling at Missouri State University. By using reflective listening and a person-centered approach, Christina helps clients with a multitude of issues. She was drawn to the field because of her genuine interest of people and their stories. Christina loves when clients take ownership of their stories and take control of the change they want to see instilled. To Christina, counseling can be a wonderful and rewarding process but it takes courage and vulnerability. When clients show up as their real selves and with a sense of openness, they have the power to bring about great change.

Danielle Joyce
Danielle finished her Master of Science in Mental Health Counseling in 2016. Utilizing reflective listening, person-centered therapy, and existential approaches, Danielle has helped several clients with various struggles including teen issues, anxiety, depression, and women’s issues. She was drawn to counseling because everyone’s experience is unique and she greatly enjoys working with individuals to process that experience and help them reach their personal goals. Danielle believes counseling works best for those who have a willingness to try new approaches to handle what might feel like life-long problems. An open mind and a desire to look inside are crucial.